Terms of Service

By accessing and using this website, you agree to be bound by the following Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use this website.

Throughout the site, the terms “we”, “us”, and “our” refer to this website and its operators.

Eligibility

By using this site, you confirm that you are at least the age of majority in your province or territory of residence, or that you have given consent for minor dependents to use this site under your supervision.

Use of the Website

You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the service.

Any misuse of the website, including attempts to interfere with its operation, manipulate systems, or gain access to restricted areas, may result in immediate termination of access.

Products and Availability

All products are subject to availability and may be changed or discontinued at any time without prior notice.

We make every effort to display product images and descriptions as accurately as possible. However, we cannot guarantee that the display of colors, textures, or details on your device will fully match the actual product.

Products are offered as described on the product page. We do not guarantee that products will meet personal expectations beyond the explicitly stated product information.

Fulfillment and Shipping Partners

We work with third-party fulfillment and logistics partners to process and ship orders. As a result, products may be shipped from different fulfillment locations depending on availability and logistical routing.

While we remain responsible for customer service and order support, shipping times may vary depending on carrier performance, customs processing, and external logistical factors.

Prices and Adjustments

Prices for products may be changed without prior notice.

We reserve the right to modify or discontinue products, services, or content at any time without liability to you or any third party.

Order Acceptance

Placing an order does not constitute final acceptance. We reserve the right to refuse, cancel, or limit an order for reasons including, but not limited to:

  • suspected fraud
  • price or system errors
  • inventory limitations
  • abuse of promotions or discount campaigns

If payment has already been processed and an order is canceled, a full refund will be issued to the original payment method.

Shipping and Delivery

We aim to process orders within 1–2 business days. Estimated delivery times are indicative and not guaranteed.

We are not responsible for delays caused by carriers, customs procedures, weather conditions, or other factors beyond our control. In the event of delays or delivery issues, we will actively support customers in tracking and resolving delivery matters where possible.

The risk of loss or damage to products transfers to the customer once the package has been successfully delivered to the specified shipping address according to the tracking information.

Returns and Refunds

Returns and refunds are subject to the terms stated in our Return Policy and Refund Policy, which form an integral part of these Terms of Service.

In general, eligible products may be returned within 14 days of delivery if they are unused and in original condition. Certain products may be excluded from returns for hygiene or personalization reasons.

Full and current details can be found on our Return Policy and Refund Policy pages.

Accuracy of Information

We do not guarantee that all information on this website is always complete, current, or error-free. Content is provided for general informational purposes and should not be relied upon solely when making purchase decisions.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Intellectual Property

All content on this website, including but not limited to images, designs, texts, logos, and layout, is the property of this website or its content suppliers and is protected by applicable intellectual property laws.

It is not permitted to reproduce, distribute, copy, or commercially exploit content without prior written permission.

Prohibited Conduct

It is prohibited to use the website or its content to:

  • violate laws or regulations
  • infringe intellectual property rights
  • distribute harmful software or scripts
  • carry out fraudulent or misleading activities
  • collect personal data of others without consent

Violations may result in immediate termination of access and further legal action.

Limitation of Liability

To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of this website or purchased products.

Products must be used according to the provided instructions and for their intended purpose. We are not responsible for damage resulting from misuse, improper care, or use outside intended applications.

Nothing in these terms limits rights that cannot be excluded under applicable consumer protection laws.

Indemnification

You agree to indemnify and hold harmless this website and its operators against all claims, damages, losses, and expenses arising from your breach of these Terms of Service or violation of applicable law.

Provincial Consumer Rights

Some provinces within Canada provide additional consumer rights that cannot be contractually excluded. These Terms of Service do not affect rights you may have under provincial consumer protection legislation.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Canada and, where applicable, the laws of the province in which the consumer resides, without regard to principles of conflict of laws.

Changes to Terms

We reserve the right to update or replace these Terms of Service at any time. Continued use of the website after publication of changes constitutes acceptance of the updated terms.

Contact Information

Questions about these Terms of Service may be sent to: support@malinne.com