Privacy Policy
This Privacy Policy describes how we collect, use, and share your personal information when you visit our website or make a purchase.
Personal information we collect
When you visit our website, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies
- Interaction with the website
When you make or attempt to make a purchase, we collect:
- Name
- Billing address
- Shipping address
- Payment information (securely processed via payment providers)
- Email address
- Phone number (if provided)
We refer to this information as Order Information.
How we use your information
We use your information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Communicate with you about your order
- Provide customer service
- Detect fraud or risks
- Improve our website and customer experience
Sharing personal information
We only share your information when necessary for business purposes, such as with:
- Shopify (hosting and store platform)
- Payment processors
- Shipping and fulfillment partners
We may also share information to comply with legal obligations or to protect our rights.
Cookies and tracking
We use cookies and similar technologies to:
- Support website functionality
- Collect statistics
- Improve marketing campaigns
You can manage cookies through your browser settings. Disabling cookies may affect the functioning of the website.
Marketing & advertising
We may use your information to show you relevant ads on external platforms (such as social media).
You can opt out via the advertising settings of the relevant platform.
Data retention
We retain your order information as long as necessary for:
- Legal obligations
- Accounting requirements
- Customer service
You may request deletion of your information, subject to legal obligations.
Your rights (Canada)
Under Canadian privacy legislation (PIPEDA), you have the right to:
- Access your personal information
- Request corrections
- Request deletion where legally permitted
You can contact us for this at: support@malinne.com
Security
We take reasonable technical and organizational measures to protect your information.
Payment details are never stored on our own servers.
Changes
We may update this privacy policy when necessary. Changes will be published on this page.
Contact
For questions about privacy: support@malinne.com